Senior Manager, CX Workforce Intelligence – Remote
Chattanooga, Hamilton County, Tennessee, 37401, USA
Listed on 2026-10-30
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Management
AI Business & Operations
Iron Mountain Incorporated is seeking a Senior Manager, Workforce Intelligence to join the Customer Excellence team in the United States. The role focuses on transforming workforce and performance data into actionable insights, establishing a unified view of CX performance across regions and functions, and guiding executive decision-making.
The ideal candidate has 8+ years in workforce management or CX analytics, strong leadership, and proficiency with enterprise WFM platforms and BI tools.
Step into the Senior Manager, CX Workforce Intelligence – Remote role at Iron Mountain Incorporated in TN, United States and grow with us.
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The position is based in TN, United States.
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