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Director, AI Process Engineering & Governance; Remote

Remote / Online - Candidates ideally in
White Plains, Westchester County, New York, 10601, USA
Listing for: Spring Health
Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • Management
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 150000 - 190000 USD Yearly USD 150000.00 190000.00 YEAR
Job Description & How to Apply Below
Position: Director, AI Process Engineering & Governance (Remote)

Spring Health is seeking a Director of Process Engineering to lead a high-growth function within the Care Operations Intelligence team. You will build and govern a library of agent operating procedures for AI and human support, and establish the knowledge-management system to surface gaps with clear accountability.

You will run a recurring cross-functional forum, coordinate with Product and Engineering, and report on deflection performance and cost-to-serve impacts.

The following opportunity is for a Director, AI Process Engineering & Governance (Remote) with Spring Health.

We are seeking a motivated Director, AI Process Engineering & Governance (Remote) to join Spring Health in New York, NY, United States.

Consider building your career as a Director, AI Process Engineering & Governance (Remote) at Spring Health.

The Director, AI Process Engineering & Governance (Remote) position in the IT & Technology, Engineering field is open for applications.

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