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Remote -Call Center Supervisor – Coaching & Ops

Remote / Online - Candidates ideally in
Fargo, Cass County, North Dakota, 58102, USA
Listing for: Cox Enterprises
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • Management
    General Management, Operations Management
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Remote New-Call Center Supervisor – Coaching & 24/7 Ops

Cox Enterprises seeks a Supervisor, New Call/Follow Up to lead a fast-paced roadside assistance team. You will coach, schedule, and guide staff to ensure dispatch timeliness and service quality.

You will oversee daily operations, foster accountability and employee development, and handle complex escalations. The role includes a 24/7 operation with flexible remote/hybrid work within the United States and explicit location-based rules.

As a Remote New-Call Center Supervisor – Coaching & 24/7 Ops, you will play an important part at Cox Enterprises in ND, United States.

The Remote New-Call Center Supervisor – Coaching & 24/7 Ops position in the Management & Operations, Sales field is open for applications.

We have an opening for a Remote New-Call Center Supervisor – Coaching & 24/7 Ops in ND, United States within Management & Operations, Sales.

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