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Director, Account Management — SaaS & Retention; Remote

Remote / Online - Candidates ideally in
Irving, Dallas County, Texas, 75014, USA
Listing for: UpGuard
Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • Management
    Account Manager, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below
Position: Director, Account Management — SaaS Growth & Retention (Remote)

UpGuard is seeking a Manager of Account Management to lead a team focused on renewals, cross-sells, and upsells for our high-touch customers. Reporting to the Head of Customer Success, Americas, you will build strategies and mentor the team to achieve revenue retention and expansion goals.

Ideal candidates have at least 2 years leading post-sales teams and 3+ years in B2B SaaS, with hands-on experience using Hubspot and Gong to coach performance and forecast results.

The Director, Account Management — SaaS Growth & Retention (Remote) role at UpGuard is now open for applications in Austin, TX, United States.

The position is based in Austin, TX, United States.

This opportunity is part of our work in Marketing & Media, Sales.

The advertised compensation is 120..

This role offers the option to work remotely.

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