Remote Lead, Customer Success Management
Garland, Dallas County, Texas, 75040, USA
Listed on 2026-11-05
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Management
Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Commerce is a remote-first company reimagining open SaaS commerce. We’re seeking a Manager, Customer Success Management to lead a high-performing CS team focused on retention, adoption, expansion, and long-term value for our merchants.
You will coach and develop CS Managers, forecast renewals, monitor KPIs, and partner with Sales, Product, Support, and Marketing to scale customer outcomes. Strong analytics and leadership are essential.
The Remote Lead, Customer Success Management role at Commerce is now open for applications in Austin, TX, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Lead, Customer Success Management role in the description above.
We appreciate your interest in this position.
Join Commerce and contribute to our ongoing work.
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