Senior Complaints Leader; Remote Drive Customer Outcomes
Phoenix, Maricopa County, Arizona, 85001, USA
Listed on 2026-10-31
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Management
Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Upstart, a digital-first lending platform, is seeking a Senior Operations Manager, Complaints. This role leads a team responsible for intake, investigation, resolution, and regulatory responses, strengthening the complaints framework and scaling processes for ongoing compliance and customer experience improvements.
Based remotely in the United States, you will collaborate with Compliance, Product, Risk & Controls, and Ops leaders to optimize workflows, measure performance, and deliver timely,
We are looking to fill the Senior Complaints Leader (Remote) – Drive Customer Outcomes position at Upstart in United States.
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This posting is for the Senior Complaints Leader (Remote) – Drive Customer Outcomes role at Upstart, based in United States.
The Senior Complaints Leader (Remote) – Drive Customer Outcomes role at Upstart is now open for applications in United States.
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