Engineering Team Lead - Customer Identity and Access Management

This role is four days onsite, with the flexibility to work from home one day per week M&T Work Model - 4 Days In-Office | 1 Day Work From Home The Bank sponsors individuals for TN and H-1B transfers on a case by case basis. Please note that this position is not open to anyone on an F-1 student visa including those eligible for CPT/OPT or the Stem OPT extension.

Overview:
Manages the activities of several Engineers spanning multiple Scrum Teams, and is responsible for each Team’s/unit’s development and systems support efforts as they relate to our Customer Identity and Authentication modernization effort.  Provides day-to-day direction for the units and applications in line with goals of the department and the clients they support, designing things with an eye towards our roadmap and North Star.  

Responsible for managing client relations and expectations.  Manages the project queue for their area.  Strives to achieve individual and organizational objectives at minimum cost.

Primary Responsibilities:

Manage and participate in consults with client management in the analysis of short-range business requirements and recommend innovations that anticipate future impact of changing business requirements.  Responsible for building a positive client relationship.

Monitor the technology direction of the industry and vendor applications, especially with regards to trends in the Customer Identity and Access Management space.

Research and initiate change to the status quo, when necessary.

Responsible for vendor and product analysis and recommendations.

Oversee application development, support testing efforts, technology infrastructure/project management and other technology domains.

Serve as subject matter expert in assigned area of responsibility, including training and education of team members as well as stakeholders and product partners as needed.

Build rapport within the organization. Communicate and develop a professional level of communication and cooperation.

Maintain relationships with vendors and professional organizations.

Control the activities of the teams, assign personnel to various projects and direct their activities.

Ensure completion of schedules.  Responsible for short-term staffing planning.

Implement technology consistent with Division standards and long-range plans. Ensure adherence to all Department and Technology standards and procedures, including all documentation requirements, including

May translate requirements to assist staff in preparing detailed specifications for system enhancements.  Manage recommended designs based on business and technology requirements.
Identify issues and concerns.

Manage monitoring project plans; may coordinate major project activities.  Remain current on activities outside the team that may impact the team or client environment.

Develop and manage multiple cost center budgets.

Recommend and initiate new policies and procedures that improve the performance and effectiveness of the Department Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.

Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis.  Identify risk-related issues needing escalation to management.

Promote an environment that supports belonging and reflects the M&T Bank brand.

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Complete other related duties as assigned.

Scope of…