5G Network Operations Manager

Our client, a leading innovator in the telecommunications sector, is looking for a seasoned 5G Network Operations Manager to lead the operational excellence of their 5G network services in Durban, Kwa Zulu-Natal
. This critical role involves overseeing the day-to-day operations, performance monitoring, and incident management of our client's advanced 5G infrastructure. The ideal candidate will possess a deep technical understanding of 5G technologies, robust operational management skills, and a strategic mindset to ensure the highest levels of service availability and quality. This position offers a unique opportunity to be at the forefront of 5G deployment and management in one of South Africa's key economic hubs.

We seek a proactive leader dedicated to maintaining and enhancing network performance.

• Manage and lead the 5G network operations team, ensuring efficient and effective service delivery.
• Oversee the monitoring of 5G network performance, proactively identifying and addressing potential issues and capacity constraints.
• Develop and implement operational procedures, policies, and best practices for 5G network management.
• Lead incident management processes, ensuring rapid resolution of network outages and service disruptions.
• Collaborate with engineering and planning teams to facilitate network upgrades, expansions, and new technology introductions.
• Ensure compliance with all relevant industry standards, regulations, and service level agreements (SLAs).
• Manage vendor relationships and service level agreements for network operations support.
• Develop and manage the operational budget for the 5G network.
• Mentor and develop team members, fostering a high-performance culture within the operations department.

• Bachelor's degree in Electrical Engineering, Telecommunications, Computer Science, or a related field.
• Minimum of 8 years of experience in telecommunications network operations, with at least 3 years in a management role focusing on mobile networks.
• Extensive knowledge of 5G , core network architecture (SA/NSA), and related technologies.
• Proven experience with network monitoring tools, performance analysis, and fault management systems.
• Strong understanding of ITIL frameworks and best practices for incident, problem, and change management.
• Demonstrated leadership abilities, with experience managing technical teams and driving performance.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills, with the ability to liaise effectively with technical and non-technical stakeholders.
• Experience in the telecoms industry in Kwa Zulu-Natal or a similar major metropolitan area is preferred.
• Relevant certifications in mobile networks or network management are advantageous.

Our client offers an attractive remuneration package, comprehensive health benefits, performance bonuses, and significant opportunities for professional growth and development. This role provides a chance to lead operations for state-of-the-art 5G technology in Durban
. You will be part of a forward-thinking company committed to technological advancement and customer satisfaction. The hybrid work model allows for a balance between in-office collaboration and remote work flexibility, contributing to a positive work-life balance in South Africa
.