Director, User Experience Design

Calling all originals:
At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.

Levi's is seeking a visionary User Experience Design leader to shape the future of technology across our global retail, e-commerce, and internal platforms. This role sets the UX strategy, champions end-user needs, and partners closely with product, engineering, merchandising, marketing, and brand creative teams. Leading a team of 12 (two group managers and 10 designers), you'll drive design excellence, influence product roadmaps, align senior leaders around innovative ideas, and collaborate across regions and functions.

You'll also help redefine how work gets done at Levi's by integrating AI into the design process. This role can be based anywhere in the US and reports to the VP, Product Management & User Experience.

About the Job Provide the vision to transform user experience across the entire ecosystem of Levi's products and services

Champion design thinking and UX best practices across the organization

Set and maintain design quality standards, including critique, design reviews, and the design system, so great work scales across channels and regions

Tie design work to business results, such as conversion and retention in consumer channels and adoption and productivity in internal tools, and use those measures to set priorities AI-immersed, you lead with curiosity and adapt your team's workflow to changing technology

Lead the design of AI-powered experiences for consumers and associates, including how people understand and come to trust what the AI is doing

Direct the rapid creation and iteration of ideas through storyboards, user flows, mock-ups, prototypes, and other novel methods

Develop new experiences and experience paradigms, and produce patterns, training, and resources that help teams build better experiences

Evolve the use of various inputs to identify customer problems and define new solutions

Influence and implement big-idea design thinking with VP+ level executives

Drive a cohesive user experience vision across the tools our teams and partners use every day, from store and associate tools to planning, merchandising, and wholesale

Understand when to direct the team to skim broadly and when to dive deep into the design of an experience – especially where to draw the line on the MVPRecruit, develop, and retain an exceptional, multidisciplinary team of diverse user experience talent, while investing in culture, health, and inclusivity

About YouBA/BS degree in a design-related field such as Interface Design, Interaction Design, HCI, or equivalent experience
10+ years of experience in UX or product design roles with an emphasis on global e-commerce and global retail5 years of people management experience

Experience with AI prototyping and coding tools (e.g., Lovable, Git Hub Copilot, Claude Code)

Experience with different channels (web, app, and in-store)
Experience collaborating across organizational boundaries, domains, and geographies

Deep understanding of the needs and culture of all creative disciplines that make up a UX team Experience working directly with brand and creative teams, in addition to UXCompelling and confident storytellerA strong eye for design, and critique that makes the work better

High standards for detail, including the interaction and visual polish customers noticeA portfolio showing work you led and the business results it drove

This is a remote role based in the U.S. The expected starting salary range for this role is $148,600 - $245,400…