Regional Technical Manager- Northeast

Work From Home PA | Work From Home NJ | Work From Home NY | Work From Home CT | Work From Home MA

Full time

$96,200.00-$ Annual

This is the base salary pay range that an applicant can expect to make upon hire. Pay within this range will vary based upon relevant experience, skills, and education among other factors. In addition, this position is eligible for an incentive bonus.

The Regional Technical Manager will be responsible for all aspects of the field technical functions for Roofing Systems products or systems within a geographic area, supervises a field technical organization and works with the District Sales Manager to decide target contractor base and what actions are needed to achieve the business plan. Responsible for managing the product complaint process for a geographic area.

The ideal candidate will live in the following states;
New Jersey, New York, Pennsylvania, Connecticut, or Massachusetts.

• Supervise and develop field technical organization; including initial onboarding training plan, product application, standard procedures related to the Technical Representative position, and ongoing career development
• Work with District Sales Manager, develop and implement a selective contractor base that grows sales and guarantee revenue profitably
• Respond to issues in a proactive manner and work with contractors to resolve installation issues
• Have up to $10,000 repair procedure authority
• Provide proactive services to our contractors to increase quality and workmanship while meeting commitments for our "Peak Advantage Contractor Program"
• Respond to product complaints in a timely manner, within one business day
• May be required to perform other related duties as assigned

• Bachelor's degree in a technical discipline or 10 years of building product experience, with a minimum of 5 years' experience dealing with customers in a technical capacity in low slope commercial roofing or 3 years supervisory experience
• Thorough knowledge of roofing practices
• Thorough knowledge of legal issues relating to roofing or construction
• Solid leadership skills
• Solid customer service skills
• Strong interpersonal, verbal and written communication skills
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook
• Proven negotiation and problem resolution skills
• Ability to work independently and in a team environment
• Ability to interface at all levels of the organization, both internally and externally
• Medium travel required (up to 50%)
• Must be able to drive a vehicle for long periods of time and carry a valid driver's license
• Primary work environment is not typical of an office setting

#LI-MA1 #LI-REMOTE #P #D

If you do not meet 100% of these requirements, we at JM still want to hear from you. So, if you are interested in the role, we encourage you to apply so we can learn how your skills and talents can contribute to our team.

Johns Manville (JM) offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance. JM sponsors a 401(k) plan which includes a sizeable company match. JM offers paid vacation and also provides paid sick and parental leave for eligible employees.

Additionally, Johns Manville provides basic life Insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage. Supplemental life insurance and accidental death and dismemberment insurance are available as well. The company also offers a variety of tax saving accounts; health spending account,…