Quality & Safety Manager

• Base:
  
  Kenburgh House, 28 Manor Row, Bradford, BD1 4QU
  
• Probationary Period:
  
  Six months
• Closing Date: 11th November 10am
• Interview Date: 19th November 2026
• Questions:
  
  In the first instance any enquiries to be emailed to  .
  For an informal chat about the role before applying please contact Christina Collins at chri

Bradford District and Craven Mind is a thriving, independent mental health charity with a clear purpose to promote positive mental wellbeing and empower and help people experiencing issues with their mental health to manage and work towards recovery and fulfilment.

• Building community and individual resilience for better mental wellbeing
• Providing early intervention advice and support
• Supporting people in crisis
• Empowering and helping people to recover and sustain improved wellbeing

• 25 days annual leave per year, rising to 28 days with length of service plus bank holidays
• Up to two additional leave days to use each year to support your wellbeing.
• Flexible working opportunities to support work-life balance, including hybrid and remote working where suitable for the role.
• Simply Health Cash Plan to claim back on personal health costs including dental, optical, prescriptions, physiotherapy and more.
• Employee Assistance Service including 24/7 confidential mental health support and access to structured therapy sessions.
• Generous pension scheme and employer contribution to help you plan for a secure future.
• Discount schemes including Company Shop and Blue Light Card.
• Excellent personal development opportunities including access to Clinical Supervision.
• Enhanced sick pay after your six-month probation.
• Accredited employer with Mindful Employer, Disability Confident and Real Living Wage.

At BDC Mind, we’re committed to delivering safe, effective and inclusive services that improve mental health and wellbeing across Bradford District and Craven. As we continue to grow and diversify our services, there is an increasing need for dedicated oversight of quality, safety and practice across the organisation.

This role has been created to strengthen quality assurance, risk management, safeguarding, organisational learning and practice development, ensuring that service improvement learning from incidents, complaints, audits, feedback and service member involvement is fully embedded into service improvement and decision-making.

The role will also provide flexible operational support across services during periods of vacancy, absence, increased demand or organisational change, helping to maintain safe, effective and high-quality service delivery.

Reporting to the Head of Service Quality and Impact, the postholder will work across the organisation, providing leadership and assurance in relation to quality, safety and practice. They will support the leadership team to identify risks, drive continuous improvement, promote consistent standards of practice, and ensure that service development is informed by evidence, feedback and lived experience, while providing additional capacity where services require targeted operational support.

The purpose of this role is to strengthen organisation-wide leadership and coordination of quality, safety and practice, ensuring that BDC Mind delivers safe, effective and person-centred services and that learning from experience is translated into meaningful improvement.

As Quality, Safety & Practice Manager, you will work in partnership with managers and teams to strengthen quality assurance, safeguarding, risk management and practice development, promote a culture…