Senior Fraud Risk Manager or Remote

We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo

We’re all about building trust and keeping our community safe while helping Monzo grow. The Financial Crime & Fraud Collective is at the heart of this work. As a Senior Fraud Risk Manager, you’ll lead the charge in keeping fraudsters at bay so our customers can bank with total confidence!

You’ll get to work across current accounts, business banking, international accounts, and more. While you’ll be managing people and programs, you should also be excited to roll up your sleeves and get hands-on.

We need a crack team of crime fighters to help us stay one step ahead as we continue to grow.

Helping to lead our fast-growing global Fraud & Disputes Risk team and work alongside leaders across our cross-functional Fraud Squads. We’re looking for a proactive, collaborative leader who really knows fraud risk management inside and out - spanning several of our authorised fraud, unauthorised fraud, first-party fraud, and disputes specialisms

You’ll build great relationships with our Product, Engineering, Data, and Operations teams to design smooth, effective fraud controls, investigation processes, and reporting. You’ll also champion a positive team culture and make sure key fraud initiatives stay on track.

• Fraud Strategy & Operational Execution: Join squad leadership to turn our big-picture fraud vision into practical roadmaps for our UK and EU Banks. You’ll strike the perfect balance between smart protection controls and a seamless customer experience.
• Control Framework & Fraud SME: Be our go-to expert on fraud typologies and prevention tools, overseeing end-to-end design and rollout of strong controls.
• Threat Intelligence & Performance Analytics: Embed data and threat monitoring to catch new fraud trends early, turning insights into quick control improvements.
• Cross-Functional Coordination: Partner closely with Product, Engineering, and Ops to keep initiatives aligned and moving forward.
• People Leadership & Capability Building
  :
  Coach, mentor, and grow a fantastic fraud risk team while supporting everyone’s personal and professional development.
• You have strong experience leading fraud strategy and risk teams, ideally in a fast-moving, regulated environment.
• You know UK & EU fraud regulations inside out.
• You’re skilled at building tech-driven fraud strategies that scale across operations.
• You have a proven track record of delivering end-to-end projects and large-scale change programs.
• You stay plugged into industry trends and can quickly respond to new fraud risks.
• You excel at balancing fraud risk with business goals and collaborating to ship new products safely.
• You’re a supportive coach who loves developing high-performing teams.
• You’re an empathetic communicator who aligns messaging with our core values.
• You’re data-driven, comfortable self-serving data, and love using tech to solve problems.
• You hold a relevant industry qualification (such as ICA, Cifas, ACAMS, or CFE).

This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)

We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

£1,000 learning budget each year to use on books, training courses and conferences.

We will set you up to work from…