Senior Manager, FraudCapture Support & Training; Remote
Laredo, Webb County, Texas, 78040, USA
Listed on 2026-11-05
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Management
Client Relationship Management
Gainwell Technologies seeks a Senior Manager, Customer Support for Fraud Capture to lead client onboarding, training, and enablement across Medicaid agencies, MCOs, and program integrity teams nationally. You will partner with Product, Engineering, and Account Management to resolve issues and improve usability.
You will design training curricula, manage sessions, and own defect intake and escalation while driving client satisfaction and platform adoption. Remote, with travel as needed.
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