Remote Service Desk Lead & Program Manager; Tier 2
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-11-01
-
Management
IT Project Manager, Project & Program Management -
IT/Tech
IT Project Manager
Triumph Enterprises, Inc. seeks a Service Desk Lead / Program Manager to oversee the Tier 2 service desk and deployment support for the VA C&P product line. This remote role coordinates a remote team across extended hours, ensuring SLA delivery and a premier point of contact with the VA program office.
You will manage a 60-day transition-in, 102 weekly hours of coverage including 24/7 on-call, and tight escalation protocols while aligning with project plans and government requirements.
Our group is growing, and we are hiring a Remote Service Desk Lead & Program Manager (Tier
2) in United States.
The Remote Service Desk Lead & Program Manager (Tier
2) role at Triumph Enterprises, Inc. is now open for applications in United States.
Join us at Triumph Enterprises, Inc. as our next Remote Service Desk Lead & Program Manager (Tier
2) in United States.
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