Remote Head of Fulfillment & Support Operations
New York, New York City, Richmond County, New York, USA
Listed on 2026-11-01
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Management
Operations Management, Supply Chain & Logistics
Second Nature seeks a visionary Head of Fulfillment Operations and Support to own enrollment and fulfillment of resident benefits, including PMC billing. You will run a data-driven, scalable operation across multi-channel support, partner management, and digital-first strategies.
You will lead a remote-first team, partner with product/engineering, and drive cost reductions while preserving service quality and CSAT.
We invite applications for the Remote Head of Fulfillment & Support Operations position located in United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Head of Fulfillment & Support Operations role in the description above.
We appreciate your interest in this position.
Join Second Nature and contribute to our ongoing work.
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