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Head of Customer Success: Scale Retention & Growth; Remote

Remote / Online - Candidates ideally in
Arlington, Tarrant County, Texas, 76001, USA
Listing for: Commerce
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 106000 - 152000 USD Yearly USD 106000.00 152000.00 YEAR
Job Description & How to Apply Below
Position: Head of Customer Success: Scale Retention & Growth (Remote)

Commerce, a remote-first SaaS commerce platform, is seeking a Manager, Customer Success Management to lead a high-performing team focused on retention, adoption, expansion, and long-term value.

You will partner with Sales, Product, Support, Marketing, and Finance to translate customer insights into scalable processes, operating models, and strategic Success Plans that drive measurable business outcomes.

This is a genuine opening to take on the Head of Customer Success:
Scale Retention & Growth (Remote) role at Commerce.

As a Head of Customer Success:
Scale Retention & Growth (Remote), you will play an important part at Commerce in TX, United States.

We invite applications for the Head of Customer Success:
Scale Retention & Growth (Remote) position located in TX, United States.

The following role is for a Head of Customer Success:
Scale Retention & Growth (Remote) with Commerce.

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