Senior Enterprise CSM — Retention & Growth Leader; Remote
Newton, Middlesex County, Massachusetts, 02458, USA
Listed on 2026-11-01
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Management
Client Relationship Management
Open Gov in Boston seeks a Senior Customer Success Manager to lead a portfolio of high-value enterprise accounts. You will ensure long-term health, reduce churn, and drive expansion while partnering with Sales and Product to refine go-to-market strategies.
You will mentor junior CSMs, advocate for customers, and travel to regional events to deepen product value. The ideal candidate has 5+ years in SaaS customer success or similar, excellent executive presence, and a track record of exceeding
The Senior Enterprise CSM — Retention & Growth Leader (Remote) role at Open Gov is now open for applications in Boston, MA, United States.
Join us at Open Gov as our next Senior Enterprise CSM — Retention & Growth Leader (Remote) in Boston, MA, United States.
We are currently recruiting a Senior Enterprise CSM — Retention & Growth Leader (Remote) for our team in Boston, MA, United States.
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