Key Account Manager - Aerospace Defense

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting‑edge technologies, you’ll have countless opportunities to explore new paths and grow.

This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.

Dare to learn new skills, advance in your career and make an impact at Henkel.

• The Key Account Manager, a remote position, is responsible for building and growing business relationships with high opportunity emerging defense and aerospace accounts.
• Implement new customer acquisition plans & develop customer‑specific success metrics beyond revenue (e.g., innovation impact)
• Serve as the primary point of contact between Henkel and Customer across departments (procurement, engineering, quality, supply chain, etc.).
• Develop and build long‑term strategic plan tailored to Customer’s business goals and production plan e.g. Defense platforms.
• Identifies opportunities to expand the relationship through new product offerings, innovations, or process improvements.
• Internal champion of Customer needs within the Henkel cross‑functional organization, ensuring alignment and responsiveness.
• Builds strong relationships with Customer stakeholders in supply chain, program, and engineering.
• Translates customer’s strategy and priorities into a joint innovation roadmap.
• Facilitate executive‑level meetings and Business Reviews to maintain alignment.
• Effectively manages escalations, delivery issues, or quality concerns with professionalism and urgency.
• On‑Time Delivery & Quality Performance management through KPI tracking and ensuring performance meets Customer’s needs.
• Oversees pricing agreements, long‑term contracts (LTAs), and terms & condition negotiations.
• Uses analytics and forecasting tools to anticipate customer needs and add strategic value.