Remote CX AI Delivery Director
Parma, Cuyahoga County, Ohio, USA
Listed on 2026-11-05
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Management
AI Business & Operations, AI Evaluation
TELUS Digital seeks a Director, CX AI Delivery to turn complex contact center and AI programs into predictable, measurable outcomes. You will lead delivery across our CX AI portfolio, spanning CCaaS, conversational and agentic AI, agent assist, and CX intelligence, managing engagements generally ~$15–20M in revenue, and directing delivery, product, and engineering leaders.
This is a delivery-first leadership role with an AI lens.
For the Remote CX AI Delivery Director position at TELUS Digital, we are reviewing applications now.
This is a great position to take on the Remote CX AI Delivery Director role at TELUS Digital.
As a Remote CX AI Delivery Director, you will play an important part at TELUS Digital in Columbus, OH, United States.
We invite applications for the Remote CX AI Delivery Director position located in Columbus, OH, United States.
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