Manager, Program Management

Manager, Program Management# Manager, Program Management Hybrid   
• 90800 BN COLLEGE HOME OFFICE - Florham Park, NJ 07932## Overview Salary Range$ - $ Salary Position Type Full Time Category Information  Technology## Description The Manager, Program Management oversees the successful delivery of digital product and technology initiatives, leading project management teams, coordinating cross-functional efforts, and ensuring programs align with business objectives.
** Education - It's in Our DNA
** At Barnes & Noble Education (“BNED”) and across our family of brands, we are dedicated to making tomorrow a better, more inclusive, and smarter world by servicing all who work in education. As a leading solutions provider for the education industry, we are committed to driving affordability, accessibility, and achievement at hundreds of academic institutions nationwide by ensuring millions of students are equipped for success in the classroom and beyond.

Together, our teams work to elevate lives through education.

To support this mission, we are seeking a
** Manager, Program Management
** to oversee the planning, execution, and successful delivery of complex programs supporting the development, implementation, and enhancement of digital products and technology solutions. This role manages multiple projects and initiatives, ensuring alignment with business objectives, effective resource allocation, and timely program delivery. Serving as a key liaison between technology teams, business stakeholders, senior leadership, and external partners, the Manager drives cross-functional collaboration, proactively addresses risks and dependencies, and ensures clear communication throughout the program lifecycle.

This position also leads and develops a team of project management professionals while fostering accountability, operational excellence, and continuous improvement in program management practices.
** How You'll Make an Impact
*** Lead and oversee complex digital product development programs encompassing multiple projects, development teams, and work streams, ensuring alignment with business objectives, priorities, and delivery timelines.
* Establish and maintain program governance, including resource planning, milestone tracking, risk management, dependency coordination, and performance reporting to ensure successful program execution.
* Oversee the program lifecycle from initial planning and development through implementation, launch, and ongoing support, including new site launches, system configurations, integrations, and enhancements.
* Serve as a primary liaison among technology teams, business stakeholders, senior leadership, and external vendors, fostering collaboration, alignment, and effective decision-making.
* Provide clear, accurate, and timely communication regarding overall program health, progress, milestones, risks, and dependencies, tailoring updates and recommendations to appropriate stakeholders.
* Proactively identify and mitigate program risks, resource constraints, and competing priorities, serving as an escalation point for complex challenges, system issues, and vendor integrations.
* Lead issue triage, escalation, and resolution efforts, coordinating cross-functional teams and facilitating development planning and prioritization to minimize disruption and maintain program momentum.
* Develop and implement program management processes, tools, and best practices that strengthen governance, improve cross-functional collaboration, and enhance delivery efficiency.
* Lead, coach, and develop a team of project management professionals, establishing clear performance expectations, providing ongoing guidance, and fostering a culture of accountability and continuous improvement.
* Oversee team…