Program Administrator-Educational
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-11-02
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Management
Education Administration
Program Administrator (Education Benefits) — Make school possible for working adults
At International Scholarship and Tuition Services, Inc. (ISTS), we help organizations turn education benefits into opportunities for people to build skills, advance their careers, and grow within their organizations. The Program Administrator brings that purpose to life by supporting education benefit programs and helping ensure each program is easy to understand, access, and navigate.
Why you'll like this role Work that matters:Your work helps people access educational benefits and reach their education goals.
A role with variety:If you enjoy solving problems, working with people, and making systems work better, this role offers a little bit of everything.
Remote-friendly:Fully remote, computer-based work using email, messaging, phone, chat, and video tools.
Flexible PTOTake time off to recharge when you need it.
What you'll doOwn the day-to-day success of education benefit programs.
Collaborate with clients to turn goals into effective solutions.
Leverage technology and AI to improve efficiency and service delivery.
Solve problems, streamline processes, and drive continuous improvement.
Work across teams to create exceptional experiences for clients and participants.
You’ll be a great fit if you…Thrive in a role where no two days look exactly the same.
Love improving processes and making things work better.
Enjoy partnering with people and building trust.
Are comfortable learning and leveraging new technology.
Take initiative and are motivated to deliver great results.
Education and ExperienceBachelor's degree or equivalent experience
Three (3) or more years of experience working with education benefit programs
Three (3) or more years of experience in relationship management
Five (5) or more years of experience working in a service-driven environment
Knowledge, Skills, and AbilitiesExcellent written and verbal communication skills
Process & Workflow Management
Strong technical aptitude utilizing the company’s standard development platforms
Attention to detail across all aspects of the role
Fluency with Office 365 products (Teams, Outlook, Word, Excel, PowerPoint) and Share Point
Position Type/Expected Hours of WorkThis is a full-time, exempt salaried position, and the expected regular business hours are Monday through Friday, 8:00 am to 5:00 pm CT. Hours may be flexible and vary as needed.
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