Creative Services Lead | Home-based, Nationwide

# Creative Services Lead | Home-based, Nationwide, UKRef: 000071

Region:

Nationwide Salary:circa £49,700

Closing date:

Sunday 22 November 2026

Job type:

Full time## ** | Creative Services Lead | Home-based, Nationwide, UK
** However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
** Salary circa £49,700 per annum** (inner London weighting £3,950 per annum/pro rata or outer London weighting £2,457 per annum/pro rata may be applied in accordance with where you live) |
** 35 hours per week | 12-month fixed term contract
**** Lead a creative team that helps change lives
** We're looking for an exceptional
** Creative Services Lead
** to shape and drive our in-house creative function during an exciting period of growth for the organisation.

This is a unique opportunity for an experienced creative leader who combines strategic thinking with hands-on creative excellence. You'll lead a multidisciplinary team of designers, content specialists and multimedia producers, ensuring our brand is consistently brought to life through compelling, audience-focused communications that inspire engagement, support fundraising and advance our organisational goals.

Working closely with the Head of Brand and Content, you'll champion a digital-first approach to creativity, safeguard and evolve our visual identity, and create the conditions for outstanding creative work across every channel and touchpoint.

As Creative Services Lead, you'll:
** Provide creative leadership
*** Set the creative vision for the organisation's in-house creative function.
* Lead the development and evolution of our visual identity, ensuring consistency, relevance and impact.
* Act as lead art director on major campaigns, fundraising activations, digital experiences, publications and service communications.
* Champion innovative, audience-led creative thinking and storytelling.
** Drive a digital-first approach
*** Build the digital creative capability in the team.
* Ensure accessibility and digital application sit at the heart of every creative solution.
* Partner with digital marketing, website, email and social teams to create engaging, high-performing content.
** Deliver content and communications excellence
*** Provide expert advice on effective content, communications and creative execution.
* Support impactful communications across fundraising, services, research, policy, advocacy, brand and internal communications.
* Ensure all creative work is audience-centred, accessible and inclusive.
** Lead and develop a high-performing team
*** Inspire and support a multidisciplinary team of creative professionals.
* Foster an inclusive, collaborative and high-performing culture.
* Coach, mentor and develop team members, helping them grow their skills and careers.
** Strengthen creative operations
*** Oversee resource planning, workflow management and creative production processes.
* Manage budgets, suppliers, agencies and freelancers.
* Ensure projects are delivered efficiently, on time and to the highest standards.
* Drive continuous improvement across systems, processes and digital asset management.
** About you
** You'll be a strategic creative leader with a track record of delivering outstanding work through teams and partnerships. We're particularly looking for someone who has:
* Significant experience leading creative, brand, studio or content teams.
* Strong art direction and creative leadership experience across digital and offline channels.
* Expertise in brand development, visual identity systems, storytelling and content creation.
* Experience translating complex organisational needs into clear, compelling creative solutions.
* Strong stakeholder management and influencing skills, with the ability to build credibility at all levels.
* Experience managing budgets, creative operations, workflows and resource planning.
* Experience working with agencies, freelancers and creative suppliers.
* A strong understanding of accessibility, inclusion and user-centred design.
* Experience using tools such as Adobe Creative Suite and Figma.
* A relevant degree in a creative discipline.
** Why join us?
** You'll have the opportunity to lead a talented creative team, develop digital creative capability, influence how our brand shows up across every audience touchpoint and play a vital role in helping us achieve our mission to support stroke survivors. In return, you'll find a collaborative environment, meaningful work and the chance to make a lasting…