Senior Director, AI-Driven Customer Operations; Remote
Bartlett, Shelby County, Tennessee, USA
Listed on 2026-11-05
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Management
Operations Management, AI Business & Operations
Gainsight is seeking a Sr Director, Customer Operations to join our Sales team and remotely based in the USA. You will lead renewals operations, define SOPs, and build the infrastructure for Atlas learner loops that improve renewal outcomes across customers.
You will manage Renewal Managers and partner with Product, Engineering, Delivery, QA, and Rev Ops to drive automation and data-backed process improvements. Strong CRM/CPQ experience and AI exposure are essential.
Are you ready to take on the Senior Director, AI-Driven Customer Operations (Remote) role at Gainsight?
We would love to welcome a new Senior Director, AI-Driven Customer Operations (Remote) to our group in Nashville, TN, United States.
For the Senior Director, AI-Driven Customer Operations (Remote) position at Gainsight, we are reviewing applications now.
Step into the Senior Director, AI-Driven Customer Operations (Remote) role at Gainsight in Nashville, TN, United States and grow with us.
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