Head of Operations

This senior leadership post runs the operational side of Health in Justice services at four prisons in the South Central cluster of Practice Plus Group's South & Immigration Removal Centres Directorate, covering HMP Isle of Wight, Winchester, Ford and Lewes. The holder manages several Heads of Healthcare, drives clinical governance and quality, and carries overall responsibility for regional budgets. The role is home based and full time, with travel across directorate sites as needed.

Offers are subject to additional vetting and security checks.

• Lead and manage multiple Heads of Healthcare across the cluster
• Provide strategic and operational leadership with a high degree of autonomy
• Oversee clinical governance, risk management, quality assurance and patient safety
• Ensure services are safe, effective and compliant, with consistent best practice across all healthcare services
• Drive high standards of patient care, performance, accountability and continuous improvement
• Hold overall responsibility for regional budgets and financial performance
  
  Prepare services for CQC and other regulatory inspections
• Work with nursing and quality teams on governance frameworks and improvement plans
• Represent Practice Plus Group at contract reviews, commissioner meetings and directorate forums, aligning services with local and national priorities
• Develop action plans when standards or targets are not being achieved
• Identify service improvements and efficiencies, and support innovation and service development
• Promote a culture of learning from incidents, audits and best practice

• Significant senior operational leadership experience within healthcare
• Leading large multidisciplinary teams
• Managing managers, such as Heads of Healthcare
• Budget planning, budget control and financial accountability
• Managing contracts, performance targets and service delivery
• Delivering challenging healthcare targets

• HR management and workforce performance
• Influencing and negotiating with senior partners and external organisations
• Leading change and service improvement programmes
• Understanding of healthcare governance and quality improvement
• Understanding of regulatory compliance and CQC requirements
• Understanding of NHS structures and commissioning, particularly ICBs

• Legal right to work in the UK
• Additional vetting and security checks

• Bespoke induction, including the Introducing Health in Justice training course
• Competency framework
• Regional and national career development opportunities
• Bespoke Learning Management System for learning needs
• Support from the wider team