Remote P&C Service Team Lead: Coaching Excellence
Surprise, Maricopa County, Arizona, 85374, USA
Listed on 2026-11-05
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Management
Operations Management, Client Relationship Management
Gen is seeking a Service Team Lead to manage a remote service team within a call center environment and drive superior customer outcomes. This role focuses on ensuring service quality, compliance, and customer satisfaction while enabling agents to retain customers and pursue cross-sell opportunities across insurance products.
You will coach 8-10 agents, review performance data, and ensure operational excellence in daily call center activities, reporting to the Director of Service.
We are seeking a motivated Remote P&C Service Team Lead:
Coaching Excellence to join Gen in AZ, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 59.000 - 72.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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