Remote Senior Manager, AI-Driven Customer Repair
Williston, Williams County, North Dakota, 58801, USA
Listed on 2026-11-05
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Management
AI Business & Operations
Lumen is seeking a Senior Manager to lead the Strategic Engagement and Response Team (SERT) within Enterprise Repair. You will own high-level escalations, drive executive communication, and manage cross-functional projects spanning CX, automation, and operational improvements.
This remote US-based role requires leadership across engineering, field ops, NOC, and sales to deliver touchless ticketing, ROI-driven initiatives, and 24x7 support readiness.
We are currently recruiting a Remote Senior Manager, AI-Driven Customer Repair for our team in Bismarck, ND, United States.
This is a great opportunity to take on the Remote Senior Manager, AI-Driven Customer Repair role at Lumen.
As a Remote Senior Manager, AI-Driven Customer Repair, you will play an important part at Lumen in Bismarck, ND, United States.
We invite applications for the Remote Senior Manager, AI-Driven Customer Repair position located in Bismarck, ND, United States.
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