Manager, Project Management

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** Cookie Policy**### Manager, Project Management Apply:
Remote US:
Remote - USA:
Full time:
Posted Yesterday:
R5128
** Join the Team Modernizing Medicine
** At
** Mod Med**, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach:
** we hired doctors and taught them how to code.
** This  for doctors, by doctors  philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.
** A Culture of Excellence
** When you join Mod Med, you’re joining an award-winning team recognized for innovation and employee satisfaction.
From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:
* ** Consistently ranked as a Top Place to Work**
* ** 2025 Globee Business Awards:
** Gold Globee for “Technology Team of the Year”
* ** 2025 Black Book Awards:
** Ranked #1 EHR in 11 Specialties
* ** Florida Venture Forum:
** Venture-Backed Company of the Year We are growing fast, thinking big, and we are just getting started.
** Ready to modernize medicine with us?
**** Job Description

Summary:

** Mod Med is hiring a Manager, Project Management, to lead a team of Project Managers overseeing the implementation of Mod Med's suite of products. This role manages regular operations, ensures achievement of KPIs and success metrics, fields escalations, contributes to process improvements, collaborates cross-functionally in and out of CS, and more.
** Role & Responsibilities
*** Oversee daily operations of their Project Management team (30%):
This includes staff 1:1s, internal and external reviews of project portfolios, escalation management, talent development, performance reviews, merit conversations, liasoning with other Mod Med department leaders, and any other functions necessary to manage the team's activities.
* Departmental Initiatives & Process Improvement (30%):
Participate as part of the overall Project Management team overseeing process improvements, the pursuit of KPIs like CSAT or time to activation, development of new implementation methodologies to achieve scale, and support of any other departmental initiatives as necessary.
* Status Reporting & Stakeholder Readouts (15%):
Regular readouts on team/vertical/segment status, including portfolio reviews for Mod Med stakeholders, overall business reviews for leadership, or review of achievements/developments for fellow Managers of Project Management.
* Quality Standards & CSAT Management (15%):
Ensure quality standards are upheld by regularly reviewing Project Manager performance, leveraging CSAT data to inform decision making or coaching, following up with and resolving issues from CSAT detractors, and calling attention to pervasive issues that can be solved.
* Capacity & Budget Collaboration (10%):
Collaborate with Senior Manager, Director, or VP resources to ensure capacity is managed appropriately against forecast and budget.  
** Skills & Requirements
*** Bachelor's Degree strongly preferred:
Field of Study:
Business, Healthcare.
* 1-3 years leading a team of project managers.
* Related

Experience:

3-5 years of experience in Project Management or similar/related fields.
* Certification: PMP strongly preferred.
* Healthcare background preferred.
*** Mod Med Benefits Highlight:
*** At Mod Med, we believe it’s important to…