Remote Head of Client Engagement & AI Operations
Harrisonburg, Rockingham County, Virginia, 22802, USA
Listed on 2026-11-06
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Management
Client Relationship Management, Operations Management
PHIL is seeking a Manager, Client Engagement to lead a team handling escalations for manufacturer clients’ field sales teams. The role focuses on people leadership, and shifting toward prevention of escalations as AI triage expands.
You will partner with Client Success and Operational Excellence to improve program outcomes and field education. You will guide performance metrics, build scalable processes, and drive cross-functional collaboration with Product and Engineering to optimize client
Join us at PHIL as our next Remote Head of Client Engagement & AI Operations in Virginia Beach, VA, United States.
The advertised compensation is 90..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Head of Client Engagement & AI Operations role in the description above.
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