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Head of Account Management & Customer Success

Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listing for: Lula Commerce
Full Time, Remote/Work from Home position
Listed on 2026-11-06
Job specializations:
  • Management
    Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below

Lula Commerce is seeking a Manager to lead the Account Management team in supporting our nationwide convenience store customers after they go live. This role is customer-facing and player-coach, overseeing relationships and coaching a team of account managers.

You will drive growth through promotions, 1P adoption, new-feature pitches, and store expansion while monitoring health, risks, and escalations to protect GMV and retention. Remote work from the US is supported.

The Head of Account Management & Customer Success role at Lula Commerce is now open for applications in United States.

Join Lula Commerce and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Head of Account Management & Customer Success role at Lula Commerce, based in United States.

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