Director, AI Process Engineering & Governance; Remote
Syracuse, Onondaga County, New York, 13201, USA
Listed on 2026-11-06
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Management
AI Business & Operations, Operations Management
Spring Health is seeking a Director of Process Engineering to lead a high-growth function within the Care Operations Intelligence team. You will build and govern a library of agent operating procedures for AI and human support, and establish the knowledge-management system to surface gaps with clear accountability.
You will run a recurring cross-functional forum, coordinate with Product and Engineering, and report on deflection performance and cost-to-serve impacts.
We are looking to fill the Director, AI Process Engineering & Governance (Remote) position at Spring Health in New York, NY, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Director, AI Process Engineering & Governance (Remote) role in the description above.
We appreciate your interest in this position.
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