Remote CX AI Delivery Director
Blacksburg, Montgomery County, Virginia, 24060, USA
Listed on 2026-11-06
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Management
AI Business & Operations, AI Evaluation
TELUS Digital seeks a Director, CX AI Delivery to turn complex contact center and AI programs into predictable, measurable outcomes. You will lead delivery across our CX AI portfolio, spanning CCaaS, conversational and agentic AI, agent assist, and CX intelligence, managing engagements generally ~$15–20M in revenue, and directing delivery, product, and engineering leaders.
This is a delivery-first leadership role with an AI lens.
The Remote CX AI Delivery Director position in the Management & Operations field is open for applications.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in Charlottesville, VA, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 150..
We aim to respond to suitable candidates as soon as possible.
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