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Remote P&C Service Team Lead: Coaching Excellence

Remote / Online - Candidates ideally in
Avondale, Maricopa County, Arizona, 85323, USA
Listing for: Gen
Full Time, Remote/Work from Home position Listed on 2026-11-06
Job specializations:
Salary/Wage Range or Industry Benchmark: 59000 - 72000 USD Yearly USD 59000.00 72000.00 YEAR

Job Description & How to Apply Below

Gen is seeking a Service Team Lead to manage a remote service team within a call center environment and drive superior customer outcomes. This role focuses on ensuring service quality, compliance, and customer satisfaction while enabling agents to retain customers and pursue cross-sell opportunities across insurance products.

You will coach 8-10 agents, review performance data, and ensure operational excellence in daily call center activities, reporting to the Director of Service.

We are seeking a motivated Remote P&C Service Team Lead:
Coaching Excellence to join Gen in AZ, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 59.000 - 72.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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