Planning & Surveying Advice and Manager Northamptonshire

Position: Housing, Planning & Surveying Housing Advice and Options Manager Northamptonshire Up to £250 / day
Location Northampton, Northamptonshire Salary Up  to £250/dayJob Type Temporary Job  Discipline Housing, Planning & Surveying## Housing Advice & Options Manager
*
* Location:

** Hybrid Working (Office-Based with 1 Day Working from Home)  
*
* Contract:

** Interim / Fixed Term / Permanent Considered   
** Service Area:
** Housing Needs, Homelessness Prevention & Housing Advice### Make a Real Impact in a High-Pressure Frontline Housing Service We are seeking an experienced
** Housing Advice & Options Manager
** to lead a large, busy, and fast-paced homelessness and housing advice service. This is a critical leadership role for an individual who understands how to drive service improvement, deliver performance outcomes, and provide strong operational management within a statutory housing environment.

This opportunity is
** not suited to a case-holding manager or someone looking to manage individual caseloads**. We require an experienced leader who has successfully managed housing advice and homelessness services at scale, developed teams, improved performance, and delivered consistent outcomes against demanding targets.### Essential Requirements To be considered, you must demonstrate:
* Extensive experience managing a
** Housing Advice & Homelessness Prevention Service
*** Strong knowledge of homelessness legislation, housing advice, prevention and relief duties
* Significant experience managing managers, team leaders, and frontline staff
* Proven ability to lead, motivate and improve the performance of large operational teams
* Experience managing substantial service budgets
* Strong understanding of service performance frameworks, KPIs, target setting and performance management
* Experience implementing service improvement initiatives and driving operational change
* Excellent communication and stakeholder management skills
* Visible and approachable leadership style with the ability to gain confidence from staff and senior stakeholders###

The Role You will lead a service of approximately
** 35 staff**, providing strategic and operational leadership across housing advice, homelessness prevention and housing options functions.

Key responsibilities include:

* Leading and managing a high-profile Housing Advice & Options Service
* Supporting Team Leaders and Managers to improve service delivery and performance outcomes
* Driving a prevention-focused culture, ensuring homelessness is prevented wherever possible
* Reviewing current operational processes, including triage arrangements, and implementing improvements where required
* Managing service performance against statutory obligations and local targets
* Providing leadership during a busy and demanding period, ensuring service stability while driving improvement
* Managing and monitoring a budget
* Building a positive, accountable and high-performing team culture
* Developing staff capability through coaching, mentoring and effective performance management
* Working closely with senior leadership, elected members and external partners### What We're Looking For We are interested in speaking with candidates who are:
Proven Housing Advice & Options Managers    Experienced in leading large teams within homelessness services    Strong people managers rather than frontline caseworkers    Skilled at improving underperforming services and teams    Confident managing budgets and resources at scale    Resilient leaders who thrive in high-pressure environments    Approachable, visible and communicative managers who can keep teams motivated and focused### Important
** This role is not focused on managing individual homelessness cases.
** Applicants must have direct experience of:
* Managing Housing Advice & Options services
* Leading homelessness prevention functions
* Managing…