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Manager, Customer Insights & Strategy; Remote

Remote / Online - Candidates ideally in
Everett, Snohomish County, Washington, 98201, USA
Listing for: First Citizens
Full Time, Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • Management
  • Marketing / Advertising / PR
Salary/Wage Range or Industry Benchmark: 108000 - 180000 USD Yearly USD 108000.00 180000.00 YEAR

Job Description & How to Apply Below

Position: Manager, Customer Insights & Strategy (Remote)

First Citizens Bank is seeking an experienced Manager, Customer Insights to translate customer and market understanding into strategic recommendations for Marketing, Product, and Customer Experience. This remote role supports a wide range of stakeholders across the organization, including senior leaders.

You will lead qualitative and quantitative research across CX, brand, and competitive positioning; define questions with stakeholders; analyze VOC data; and present executive-ready findings with

We have an opening for a Manager, Customer Insights & Strategy (Remote) in Olympia, WA, United States within Management & Operations, IT & Technology.

This role, Manager, Customer Insights & Strategy (Remote) at First Citizens, could be your next opportunity.

Are you ready to take on the Manager, Customer Insights & Strategy (Remote) role at First Citizens?

We would love to welcome a new Manager, Customer Insights & Strategy (Remote) to our team in Olympia, WA, United States.

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