Director, Client Engagement & Resolution; Remote

PHIL is hiring a Manager, Client Engagement to lead a team responsible for manufacturer and field sales escalations. You will drive cross-functional resolution with Client Success, Operational Excellence, and Product, while shaping a proactive, AI-enhanced support path. Remote role, US states allowed.

You will set KPIs, coach staff, and own process improvements to improve service quality and customer outcomes in healthcare technology.

As a Director, Client Engagement & Resolution (Remote), you will play an important part at PHIL in Beryl, WV, United States.

We invite applications for the Director, Client Engagement & Resolution (Remote) position located in Beryl, WV, United States.

The following position is for a Director, Client Engagement & Resolution (Remote) with PHIL.

Our organisation is growing, and we are hiring a Director, Client Engagement & Resolution (Remote) in Beryl, WV, United States.