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Remote Call Center Operations Manager; Veteran Focus

Remote / Online - Candidates ideally in
Hamilton, Butler County, Ohio, 45011, USA
Listing for: Xterra Health
Full Time, Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • Management
    Operations Management
Salary/Wage Range or Industry Benchmark: 70000 - 76000 USD Yearly USD 70000.00 76000.00 YEAR

Job Description & How to Apply Below

Position: Remote Call Center Operations Manager (Veteran Focus)

Xterra Health in the United States is seeking a Call Center Manager to own end-to-end contact center operations, staffing, queues, and service levels. You will lead the Call Center Team Leads and be accountable for performance, quality, and privacy practices protecting veteran information.

This hands-on, data-driven role requires coaching the team, building dashboards, and partnering with HR on recruitment while maintaining compassion for veterans at the center of every interaction.

We are currently recruiting a Remote Call Center Operations Manager (Veteran Focus) for our team in Salem, OH, United States.

Our organisation is growing, and we are hiring a Remote Call Center Operations Manager (Veteran Focus) in Salem, OH, United States.

This Full Time position is for the Remote Call Center Operations Manager (Veteran Focus) role at Xterra Health.

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