Head of Client Engagement - HealthTech; Remote
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Management
Client Relationship Management, Operations Management
Job Description & How to Apply Below
PHIL is seeking a Manager, Client Engagement to lead a team that handles escalations from our manufacturer clients' field sales teams and drives cross-functional resolution of the issues behind them. This is a people leadership and operations improvement role, not a ticket queue role.
As AI takes on more ticket answers and triage, Client Engagement is shifting from resolving escalations to preventing them, and you'll lead that shift.
Our group is growing, and we are hiring a Head of Client Engagement - Health Tech (Remote) in Lansing, MI, United States.
This is a Full Time role.
The position is based in Lansing, MI, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 120..
We aim to respond to suitable candidates as soon as possible.
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