Creative Services Manager; Remote Eligible

Creative Services Manager (Remote Eligible)

About Mathematica:
Mathematica applies expertise at the intersection of data, methods, policy, and practice to improve well-being around the world. We collaborate closely with public- and private-sector partners to translate big questions into deep insights that improve programs, refine strategies, and enhance understanding using data science and analytics. Our work yields actionable information to guide decisions in wide-ranging policy areas, from health, education, early childhood, and family support to nutrition, employment, disability, and international development.

Mathematica offers our employees competitive salaries, and a comprehensive benefits package, as well as the advantages of being 100 percent employee owned. As an employee stock owner, you will experience financial benefits of ESOP holdings that have increased in tandem with the company's growth and financial strength. You will also be part of an independent, employee-owned firm that is able to define and further our mission, enhance our quality and accountability, and steadily grow our financial strength.

Read more about our benefits here: https://(Use the "Apply for this Job" box below)..

The Creative Services Manager leads a team of
designers and creative professionals responsible for developing high-quality,
accessible visual communications that support organizational and client
objectives. This hands-on leadership role combines creative direction, people
management, operational excellence, and the strategic use of emerging
technologies, including AI-enabled design tools. The ideal candidate is an
experienced designer and collaborative leader who can translate complex
information into compelling visual stories, build strong cross-functional
partnerships, and drive continuous improvement in creative services operations.

Key Responsibilities:

Creative direction and hands-on design

• Lead the creation of accessible, high-impact visual communications across print and digital channels, including reports, presentations, infographics, data visualizations, and multimedia content.
• Provide creative direction while contributing directly to design projects as needed.
• Maintain and evolve design standards, brand guidelines, templates, and visual assets to ensure quality and consistency.

Team leadership and
talent development

• Manage, coach, and develop a team of creative professionals, fostering collaboration, innovation, and professional growth.
• Oversee project intake, resource planning, workload management, budgets, and quality assurance to ensure successful project delivery.
• Manage external creative partners and vendors as needed.

Creative
operations and technology innovation

• Improve creative workflows, processes, and self-service tools to enhance efficiency and scalability.
• Evaluate and implement emerging technologies, including AI-powered design tools and automation solutions.

Strategic
consultation and cross-functional partnership

• Partner with stakeholders across communications, research, technology, and business teams to develop effective communication solutions.
• Serve as a trusted advisor on visual storytelling, information design, accessibility, and brand strategy.

Required Qualifications:

• Bachelor's degree in
  Graphic Design, Visual Communications, or related field, or equivalent
  professional experience.
• At least seven years of
  progressive experience in creative services, graphic design, or related
  disciplines.
• Demonstrated
  experience leading teams and managing complex creative projects.
• Experience in
  professional services, consulting, research, client services, or similarly
  complex environments preferred.
• Expertise in graphic
  design, creative direction, visual storytelling, and information design
  acr…