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Remote Senior Customer Experience & CRM Leader

Remote / Online - Candidates ideally in
Tallahassee, Leon County, Florida, 32318, USA
Listing for: DHL eCommerce
Full Time, Remote/Work from Home position Listed on 2026-11-07
Job specializations:
Salary/Wage Range or Industry Benchmark: 85000 - 118000 USD Yearly USD 85000.00 118000.00 YEAR

Job Description & How to Apply Below

DHL eCommerce is seeking a Senior Customer Relationship Manager to lead retention and service strategy for a high-value customer portfolio in the United States. The role entails driving customer experience improvements, leading cross-functional teams, and leveraging Lean/Six Sigma approaches to optimize performance and value.

The role requires extensive account management experience, strong leadership, and the ability to work remotely while coordinating with regional teams and executives.

Are you ready to take on the Remote Senior Customer Experience & CRM Leader role at DHL eCommerce?

The position is based in FL, United States.

This opportunity is part of our work in Sales.

The advertised compensation is 85..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Position Requirements

10+ Years work experience
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