Regional Operations Manager

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Client Support Full Time Remote US

Salary Range: $65,000.00 To $70,000.00 Annually

Want to work with like minded individuals with a passion for fitness and helping others? If so, we have an amazing opportunity for a Regional Operations Manager to join our team!

Who are we?

For over 30 years, Elevation Health has been dedicated to the wellness of its employees and clients.

Elevation Health delivers exceptional, personalized healthy lifestyle services through innovation and teamwork, ensuring individual longevity and community wellbeing.

Let’s do amazing things together!

Our Core Values:

Passion
- We bring energy, enthusiasm, and dedication to everything we do.

Trust and Transparency
- We foster open, honest communication and act with integrity in every interaction.

People Forward
- We prioritize people in every decision—valuing relationships, respecting individuality, and supporting personal and professional growth.

Collaboration
- We succeed through teamwork, valuing every voice and building on each other’s strengths.

Environmental Responsibility
- We recognize our role in contributing to a healthier planet and strive to make thoughtful, responsible choices in how we operate.

Growth
- We embrace growth as a continuous journey—personally, professionally, and organizationally.

Your Role:

Responsible for supervision of select accounts for Elevation Health. Fosters a strong company culture that demonstrates integrity, honesty, and trust. Works directly with the Senior Operations Manager and Business Development Team on operations initiatives.

Take ownership of regional operations across our West accounts, with the opportunity to strengthen processes, improve consistency, and ensure operational excellence across locations. Build strong relationships and empower teams by supporting account managers, resolving operational challenges, and driving accountability, collaboration, and high-quality service delivery throughout the region.

Operations:

Oversees/Supervises, trains, leads and provides ongoing support of Managers at designated accounts in their assigned region

Executes performance reviews for direct reports

Interviews, hires, and assists with the training and orientation of new employees

Consults with managers and supervisors to provide recruitment support, including interviewing and selection of candidates and promotes diversity as a criterion for candidate consideration, and provides guidance on personnel matters

Interacts and meets with clients as needed

Reviews monthly billing/invoicing

Reviews monthly report and comments

Conducts regular facility inspections during visits and annually for Centers of Excellence (COE)

Provides guidance on employee related issues including finding subs and coverage when needed and/or corrective actions

Assists with creating annual budgets for designated accounts

Assists with annual Centers of Excellence (COE), inspections and awards for designated accounts

Interfaces and collaborates with home office team on operational issues

Participates in team building events and office parties

Participates in special committees and projects as needed

Executes a dynamic new hire management training, and Core Management Training (CMT) for designated new and existing managers

Recommends, evaluates, and participates in staff development and in house trainings

Technology:

Maintains platform administrative access with the ability to update group fitness classes, personal training services, etc as needed

Manages accounts on Elevation Health's Mobile Community Engagement Platform

Provides training on platform utilization

Assists…