Director, Master Planning, Luxury Division

Director, Master Planning, Luxury Division

Piscataway, NJ

At L'Oreal Operations, we create innovative, inclusive, and sustainable beauty together with our business partners by designing, developing, sourcing, manufacturing, and distributing over 6 billion products globally every year. We support over 36 brands across four L'Oreal divisions. We are consumer-oriented, and we act responsibly all along the value chain.

This position is responsible for managing a team of MPS and Contract Manufacturing planners in charge of the driving factory production plan.. The Master Planning Director drives operational excellence, end-to-end supply chain alignment, inventory optimization, and service level excellence while setting strategic vision, developing talent, and partnering closely with commercial, operations, and finance stakeholders.

• Lead, mentor, and develop a high-performing planning team focused on service reliability and continuous improvement of the end-to-end supply chain.
• Manage financial routines, including budgets, quarterly trends, and pre-budgets.
• Set and track core performance metrics (e.g., service, plan achievement, WNR, MT ).
• Drive the service roadmap & strategy for the plant encompassing short, mid & long-term planning.
• Oversee the 12-month rolling production plan, ensuring alignment with S&OP strategies, industrial capacities, and inventory targets.
• Define production parameters, SLAs, and capacity requirements with cross-functional partners (UPs, CM, Quality) to ensure the proper agility & stock continuity end-to-end.
• Lead S&OP partnership & be single point of escalation for issues preventing service level excellence.
• Communicate alerts to senior leadership on both short-term and long-term risks impacting our plan feasibility. Ensure that timely communication is coordinated across all MSC as it relates to different areas (ACs, RMs, MPS etc.)
• Oversee external partner performance through regular Business Reviews (QBRs), tracking KPIs such as OTIF and lead times.
• Manage rolling forecast sharing, capacity checks, and prelim/validation planning to ensure reliable execution.
• Act as the primary escalation point for complex supply risks, operational bottlenecks, and disputes with external partners

• Bachelor's degree in business/engineering or supply chain Discipline preferred
• MBA desired but not required,
• APICS certification preferred,
• SAP Experience preferred.
• 7+ years of experience in a high-performance manufacturing facility - cosmetics industry preferred.
• APICS, CIPM, or NAPM, CPM certification preferred.
• High MS Excel proficiency (including data analysis, logic testing, pivot tables) a must. Computer skills, to include experience with spreadsheets, presentations, graphics software and database management.
• Must have the ability to handle multiple tasks and priorities simultaneously.
• Must have strong leadership skills with relevant experience in project management, manufacturing practices, and dealing with internal/external customers.
• Must have strong analytical skills.
• Must have strong written and verbal communication skills.
• Ability to interface with all plant and corporate personnel.
• Ability to manage change, provides program management, and achieves results.
• Ability to track production to plan

• Salary Range: $126,900 - $184,000 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer…