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Remote Senior CS Leader — Strategy & Escalations

Remote / Online - Candidates ideally in
Bristol, Hartford County, Connecticut, 06010, USA
Listing for: Stanley Black & Decker, Inc.
Full Time, Remote/Work from Home position Listed on 2026-11-09
Job specializations:
  • Management
    Client Relationship Management, Corporate Strategy, Operations Management
Salary/Wage Range or Industry Benchmark: 105000 - 169000 USD Yearly USD 105000.00 169000.00 YEAR

Job Description & How to Apply Below

Stanley Black & Decker, Inc. is seeking a Senior Customer Service Manager to lead a remote, high-impact team and drive strategic customer service initiatives. The role emphasizes cross-functional collaboration, process improvement, and strong leadership.

The position offers remote work with up to 25% travel, a comprehensive benefits package, and opportunities to influence end-to-end service delivery across global brands.

This posting is for the Remote Senior CS Leader — Strategy & Escalations role at Stanley Black & Decker, Inc., based in Danbury, CT, United States.

For the Remote Senior CS Leader — Strategy & Escalations position at Stanley Black & Decker, Inc., we are reviewing applications now.

Step into the Remote Senior CS Leader — Strategy & Escalations role at Stanley Black & Decker, Inc. in Danbury, CT, United States and grow with us.

Position Requirements

10+ Years work experience
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