Director, Global Customer Response Engineering; Remote
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Management
Project & Program Management -
Engineering
Job Description & How to Apply Below
Trellix seeks a seasoned leader for Customer Response Engineering (CRE) to own and drive engineering responses for strategic customers. You’ll lead cross-functional teams, coordinate major incidents, and ensure rapid, high-quality resolutions across endpoint, data security, email, and network products.
You’ll mentor senior engineers, develop incident playbooks, and leverage AI tools to accelerate triage and fixes. This role requires US work authorization and travel as needed.
We are currently recruiting a Director, Global Customer Response Engineering (Remote) for our team in Denver, CO, United States.
The advertised compensation is 225..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Director, Global Customer Response Engineering (Remote) role in the description above.
We appreciate your interest in this position.
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