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Remote Enterprise Service Management Lead

Remote / Online - Candidates ideally in
Bangor, Penobscot County, Maine, 04401, USA
Listing for: Maximus
Remote/Work from Home position Listed on 2026-11-11
Job specializations:
  • Management
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 90000 - 135000 USD Yearly USD 90000.00 135000.00 YEAR

Job Description & How to Apply Below

Maximus seeks an experienced Manager, Enterprise Service Management & Knowledge Experience to lead transformation of Enterprise Service Request Management, Knowledge Management, Service Catalog, and Service Automation across the organization.

You will modernize how Maximus employees consume IT services through self-service, automation, and AI-enabled support, while guiding a small team and collaborating with IT and business stakeholders to improve efficiency and outcomes.

This posting is for the Remote Enterprise Service Management Lead role at Maximus, based in Augusta, ME, United States.

Join us at Maximus as our next Remote Enterprise Service Management Lead in Augusta, ME, United States.

We are currently recruiting a Remote Enterprise Service Management Lead for our team in Augusta, ME, United States.

This is an excellent opportunity to take on the Remote Enterprise Service Management Lead role at Maximus.

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