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Remote Senior Manager, Customer Insights & Strategy

Remote / Online - Candidates ideally in
Everett, Snohomish County, Washington, 98201, USA
Listing for: First Citizens Bank
Full Time, Remote/Work from Home position Listed on 2026-11-12
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 108000 - 180000 USD Yearly USD 108000.00 180000.00 YEAR

Job Description & How to Apply Below

First Citizens Bank is seeking an experienced Manager, Customer Insights to translate customer and market understanding into strategic recommendations. This remote role collaborates with Marketing, Product, and Leadership to drive customer-centric decisions across the bank.

You will lead qualitative and quantitative research, analyze customer feedback, and create executive-ready presentations that highlight business impact and actionable next steps for senior leaders across multiple states.

This Full Time role is for the Remote Senior Manager, Customer Insights & Strategy role at First Citizens Bank.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Olympia, WA, United States.

This opportunity is part of our work in Management & Operations.

The advertised compensation is 108..

Position Requirements

10+ Years work experience
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