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Remote Service Operations Lead - ITIL & Automation

Remote / Online - Candidates ideally in
Coventry, West Midlands, CV1, England, UK
Listing for: Service Care
Remote/Work from Home position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 63000 - 77000 GBP Yearly GBP 63000.00 77000.00 YEAR

Job Description & How to Apply Below

Service Care Solutions is recruiting a Service Operations Lead for a leading UK digital mental health provider. You will oversee day to day service operations, incident and service request management to keep patients and clinicians connected with a reliable platform.

You'll lead a service team, manage an on-call rota, drive automation and self-service tooling, and produce ongoing service reports with continuous improvement recommendations. This is a fully remote UK role.

This role, Remote UK Service Operations Lead - ITIL & Automation at Service Care, could be your next move.

The position is based in England, United Kingdom.

This opportunity is part of our work in Management & Operations.

The advertised compensation is 63.000 - 77.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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