Business Operations Team Manager

Location: Brabourne

Job Description
Team Manager Business Operations
Working Monday to Friday 37.5 hours per week
Ashford – Hybrid working – 2 days per week working from home
£33,913 Excellent benefits & career development
We are recruiting a Team Manager to join the Business Operations Team at our Ashford office, on a full-time basis. As a Team Manager, you will be responsible for leading and overseeing a team of coordinators to achieve organisational goals and objectives. Your primary role will be to provide guidance, support, and direction to team members, fostering a collaborative and high-performing work environment.
Key Accountabilities & Responsibilities
Serve as the main point of escalation for the team.
Provide administrative support, data delivery, and account management.
Process improvement by assessing workflows to identify areas for simplification. Streamline procedures and implement best practices.
Attend and represent the department at business and customer meetings.
Generate and evaluate regular and on-demand reports for business and customer-related data, ensuring timely delivery.
Conduct regular team meetings, one-on-one sessions, and CMPs.
Ensure compliance with company policies by managing all HR processes.
Coach and mentor team members to support their professional growth.
Create training and induction plans to facilitate employee development.
Knowledge, Skills, Experience
Proven experience in a leadership or managerial role
IT literacy in SAP BW Microsoft Office
Strong interpersonal and communication skills
Excellent problem-solving and decision-making abilities
Ability to motivate and inspire team members to achieve goals.
Strong organisational and time management skills