Remote Manager, Workforce & Capacity Planning
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Management
Job Description & How to Apply Below
Independence Pet Holdings seeks a Manager of Workforce Management to lead forecasting, scheduling, real-time adherence, and capacity planning for a high-volume pet insurance contact centre. The role requires coordinating with operations, training, QA, finance, analytics and technology teams to optimize staffing and performance.
You will develop dashboards, drive intraday actions, and provide data-driven insights to leadership while ensuring empathetic service across channels.
Consider building your career as a Remote Manager, Workforce & Capacity Planning at Independence Pet Group.
All applications are reviewed carefully by our team.
The position is based in Mesa, AZ, United States.
This opportunity is part of our work in Human Resources, Management & Operations.
The advertised compensation is 82..
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
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