RCM Vendor Operations Manager; Fully Remote

• Serve as the primary point of contact for third-party billing vendors, building effective working relationships and maintaining clear communication.
• Coordinate large offshore teams across multiple BPO vendors, monitor daily production output, quality metrics, and productivity.

Process Improvement and Training:

• Develop and maintain standard operating procedures (SOPs) for offshore operations.
• Lead initiatives to improve efficiency and accuracy, reduce errors, and strengthen collections.

Vendor Coordination and Support:

• Contribute to vendor selection, contracting, and long-term sourcing strategy.
• Maintain operational relationships with existing BPO vendor management teams and escalate issues.

This partner company manages healthcare revenue cycle operations through third-party billing vendors and offshore teams. They offer flexible work arrangements and a focus on continuous improvement and compliance.

For the RCM Vendor Operations Manager (Fully Remote) position at Confidential, we are reviewing applications now.