D365 CE Practice Lead

Location: Remote - USA
Salary: Up to 200,000 Performance-Based Bonuses
Travel: Up to 35%
Employment: Full-Time / Permanent

We're working with an established, growing Microsoft consulting partner looking for an experienced Dynamics 365 CE Practice Lead to take ownership of and expand its Customer Engagement practice.

This is an exciting opportunity for a commercially driven leader to shape the strategy, build a high-performing team and drive business growth
, with genuine autonomy, P&L responsibility and increased earning potential as the practice expands.

• Lead and grow the D365 CE practice, driving revenue, business development and delivery.
• Take ownership of practice strategy, commercial performance and P&L.
• Oversee D365 CE implementations across Sales, Customer Service, Field Service and Customer Insights.
• Build, mentor and manage a high-performing consulting team.
• Develop client relationships, lead presales activities and identify new business opportunities.
• Establish delivery standards and ensure successful project outcomes.

• 8 years' experience implementing Microsoft Dynamics 365 CE / CRM.
• Experience leading, building or growing a CRM consulting practice.
• Strong knowledge of D365 CE applications and Power Platform.
• Proven business development, presales and client management experience.
• Strong leadership, commercial awareness and delivery management skills.
• Experience with P&L management and revenue growth.

• Up to 200,000 base salary performance-based bonuses.
• Fully remote working across the USA.
• Opportunity to lead and shape a growing Microsoft consulting practice.
• P&L ownership and genuine commercial autonomy.
• Increased earning potential as the team expands.
• Company-paid medical, dental, life and disability insurance.
• 401(k) retirement plan.